Job Opportunities

Job Responsibilities:

1. Financial Accounting & Reporting

• Handle the full set of accounts, including general ledger maintenance and journal entries.
• Manage month-end and year-end closing processes to ensure timely and accurate financial reporting.
• Prepare monthly management accounts, financial statements, and variance analysis reports.
• Maintain the fixed asset register and ensure proper capitalization and depreciation.
• Assist in the preparation of budgets, forecasts, and cash flow projections.

2. Accounts Payable & Receivable

• Monitor and process accounts payable and receivable transactions, including vendor payments and customer invoicing.
• Ensure timely reconciliation of supplier and customer accounts.
• Review aging reports and follow up on outstanding receivables.

3. Cash Flow & Bank Reconciliation

• Perform daily and monthly bank reconciliations.
• Monitor and manage the company’s cash flow to ensure liquidity and financial stability.
• Handle petty cash and oversee cash disbursement processes.

4. Taxation & Statutory Compliance

• Prepare and submit statutory filings such as Sales and Service Tax (SST), Withholding Tax (WHT), and other regulatory requirements.
• Coordinate the preparation and submission of tax computations, tax estimations, and tax returns.
• Ensure compliance with all accounting standards and local statutory regulations.

5. Audit & Internal Controls

• Liaise with external and internal auditors to support audit processes.
• Assist in the implementation and maintenance of internal controls and accounting procedures.
• Provide audit schedules, supporting documents, and follow up on audit queries.

6. Inventory & Cost Analysis

• Perform inventory reconciliations and coordinate with operations on stock counts and variances.
• Support costing analysis, including gross margin tracking and stock valuation.
• Analyze financial data related to sales, purchases, and operational efficiency.

7. Other Duties

• Collaborate with various departments to ensure smooth financial operations.
• Maintain organized accounting records and ensure documentation is complete and up to date.
• Support ad-hoc tasks and financial reporting as assigned by management.

Requirements:

• Bachelor's Degree in Accounting, Finance, or a related field.
• Professional certification or partial qualification in ACCA, CIMA, CPA, or equivalent is preferred.
• 2 to 4 years of relevant experience in accounting or finance; external audit experience is a plus.
• Proficient in accounting systems and Microsoft Excel.
• Strong knowledge of Malaysian financial reporting standards, tax regulations, and statutory requirements.
• High attention to detail, strong analytical thinking, and excellent organizational skills.
• Ability to work independently and within a team to meet tight deadlines.
• Good communication and interpersonal skills.

Job Responsibility:

• Support the extraction, compilation, and analysis of financial data, including variance analysis, trend analysis, and other performance metrics for group reporting.
• Work closely with the team to prepare consolidated accounts, including monthly, quarterly, and annual financial statements, as well as contribute to the preparation of the annual report.
• Monitor and coordinate intercompany transactions and ensure timely reconciliation.
• Assist in preparing management reports and financial presentation materials for internal and external stakeholders.
• Support corporate tax matters and ensure timely compliance with relevant regulations.
• Manage accounts closing for dormant companies, including the preparation of related reports and statutory documentation.
• Liaise with external auditors, tax agents, company secretaries, banks, and other relevant authorities.
• Handle ad-hoc assignments and financial projects as required by management.

Qualifications & Requirements:

• A Bachelor’s Degree in Accounting, Finance, or equivalent; professional qualifications (ACCA, CIMA, CPA) are highly regarded.
• 2–4 years of relevant experience in accounting, audit, or financial reporting; group accounting experience is an advantage.
• Strong command of English, both written and spoken.
• Fluency in Mandarin (written and spoken) is required.
• Advanced Excel skills, including pivot tables and financial formulas.
• Excellent analytical and organizational abilities, with strong attention to detail.
• A positive work attitude, with the ability to work independently and as part of a team in a fast-paced environment.

Job Responsibility:

• Operate and set up CNC machines for precision manufacturing.
• Read and interpret mechanical drawings and specifications.
• Prepare and load raw materials/parts into machines.
• Monitor machining processes and make necessary adjustments for accuracy.
• Inspect finished products using precision measuring tools to ensure quality.
• Perform routine maintenance and ensure machines are in good working condition.

Requirements:

• Possess at least SPM or Certificate/Diploma in Engineering.
• With 1-2 years of working experience as a CNC Operator/Machinist.
• Preferably with grinding knowledge.
• Ability to read mechanical drawings and use measurement tools.
• With basic knowledge of CNC programming, CAD/CAM, and machine setup is an added advantage.
• Good attention to detail, mechanical aptitude, and good at mathematics.
• Good communication skills and a results-driven mindset.
• Fresh graduates are encouraged to apply – training will be provided.

Summary:

We are offering an opportunity to all fresh graduates and undergrads to intern with us. Talents will be exposed to hands-on experience by working alongside with a dynamic and supportive team. 

Department : 

• R&D, QA, Machineries (CNC)
• Marketing
• Sales 
• Human Resources
• Accounting
• IT 
• Data Analytics

Job Description: 

• Assisting the assigned team with day-to-day tasks and project related activities 
• Participating in team meetings and provide input and feedback on ongoing projects
• To take the lead in small mini projects 
• To perform ad hoc tasks assigned by superior from time to time. 

Requirement(s): 

• Currently pursuing Diploma or Degree in relevant field 
• Proficient in computer skills: MS Office (Word, Excel, Power Point). Knowledge in Power Bi will have an added advantage
• Detail-oriented with good time-management skills and enjoys working in a team environment 
• With a can-do attitude and willingness to embrace challenges and open to receiving constructive feedback 

Duration:

Preferably if candidate is able to intern for a minimum 3 - 6 months. If your university requirement is only 2 months we are open to explore with you as well.

Job Responsibility

• Schedule equipment validity checks and perform calibration when necessary to ensure it remains within acceptable tolerances and limits according to predefined specifications.
• Refine the existing checking process and method by aiming to reduce overall checking time.
• Creatively design and propose an innovative checking method to combine or reduce the checking steps while acquiring an accurate result based on the product checking requirements.
• Handle user requests and project demands on equipment to fulfill the checking requirements based on the company's product.
• Reduce waste and design a method to store important gauges, accessories, and other small checking equipment.
• Develop proper use methods for every equipment to prolong its lifespan.
• Create and maintain a new purchase receiving flow and perform equipment acceptance tests.
• Prepare a preventive maintenance checklist and follow the schedule to conduct necessary work.
• Create a working instruction and assign tasks to the technician.
• Validate the technician’s work and detect future possible abnormalities.
• Recording and maintaining equipment performance data, equipment SOPS, analyzing breakdown causes and recovery efficiency, and creating manpower utilization reports to compare planned and unplanned maintenance activities for improved operations.
• Overseeing equipment inventory, including maintaining backup parts and spares to ensure uninterrupted operations during downtime.

Requirements:

• Possesses at least a Bachelor’s degree in Metrology, Measurement Science, Manufacturing, Mechanical Engineering, or a related field.
• Knowledge of measurement standards and the international system of units (SI).
• Proficiency in calibration techniques and equipment.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Knowledge of Quality Control and Assurance procedures.
• Excellent communication skills.
• Fresh graduates with relevant technical training or internships may be considered.

Job Responsibility:

• Ensure that the checking method from production members or the engineer is performed correctly
• Provide training to production members and engineers
• Assist the supervisor in collecting and analyzing data
• Taking care of the equipment conditions and spare parts transactions.
• Assists engineers in formulating test, calibration, repair, and evaluation plans and procedures to maintain the precision accuracy of measuring, recording, and indicating instruments and equipment.
• Ensure all measurement activities are carried out in a clean, organized, and safe environment.
• Attend training related to metrology practices and share knowledge with team members when applicable.
• Collaborate with production, engineering, and quality teams to identify and troubleshoot measurement-related issues.
• Any additional duties as assigned by management.ponsibilities

Qualification:

• Possess at least a Diploma in Mechanical Engineering, Manufacturing Technology, or related field.
• Preferably with 1–3 years of relevant working experience.
• Strong attention to detail and accuracy.
• Good problem-solving and analytical skills.
• Able to work independently and in a team.
• Good communication and interpersonal skills.

Job Responsibility:

• Design and implement control systems, risk assessments, and FMEA to reduce costs and rejections.
• Define and maintain product quality standards for new and existing products.
• Apply Poka-Yoke and standardize measuring/grinding methods.
• Revise IPQA and provide SOPs and training to operators.
• Explore and test new grinding methods and technologies to optimize cycle time.
• Establish consistent process flows and controls using CPK studies.
• Coach, train, and support team members to improve skills and processes.
• Develop and update SOPs for new processes/products.
• Prepare and present performance and progress reports.
• Investigate customer claims, support QA, and implement corrective/preventive actions.
• Ensure documentation is systematic and compliant with ISO 9001 standards.

Requirements:

• Possess at least Diploma in Engineering with 5 years’ experience, or a Bachelor’s degree in Engineering.
• At least 2 years’ experience in Process Engineering or a related role would be an advantage.
• Strong problem-solving, analytical, and organizational skills.
• Ability to manage multiple projects and resolve constraints effectively.
• Skilled in data analysis, reporting, and use of measuring equipment.
• Proficient in MS Teams, Excel, Word, PowerPoint; basic IT troubleshooting.
• Strong leadership, communication, and interpersonal skills.
• Team player, proactive, results-driven, and self-motivated.

Job Responsibilities:

• Manage Product Lifecycles: Oversee the performance of your assigned product line (drills, end mills, or inserts), collaborating with the Sales team to monitor sales, address product obsolescence, and continuously improve the offerings.
• Market Intelligence: Lead strategic planning for your product line by gathering market insights through research and customer engagement and working closely with the local sales team. Use these insights to identify new trends and opportunities for product improvement or development.
• New Product Development: Take charge of developing new products for your assigned line, from concept to launch. Coordinate with cross-functional teams to ensure products meet market needs and business objectives.
• Cross-Department Collaboration: Work closely with R&D, Sales, Marketing, and Operations to ensure alignment and smooth execution of product goals and strategies.
• Project Leadership: Lead the commercialization of new products by analyzing market needs, defining product features, and setting timelines. Collaborate with development and IT teams to bring products to market on schedule.

Requirements:

• Proficient in data analysis (Excel is a must) and comfortable with Word and PowerPoint.
• Strong communication skills, both written and verbal.
• Collaborative mindset with the ability to work across departments and with external stakeholders.
• Creative and business-savvy, focused on driving results and product success.

Preferred Experience:

• Experience in sales, marketing, or production within the cutting tool, metalworking, or precision engineering industries is highly beneficial.
• A customer-centric mindset with the ability to leverage insights from customer feedback to drive product development.
• A solid understanding of manufacturing processes to ensure product designs are aligned with production capabilities and cost constraints.
• Language: English proficiency is required; additional languages are a plus.

Education & Experience:

Experience: At least 3-5 years in product management, ideally within the metalworking, precision engineering, or related industries. Experience with cutting tools (drills, end mills, or inserts) is a significant advantage.

Education: A degree in Mechanical, Manufacturing, Automotive, Mechatronics, Material Science, or a similar engineering field is preferred.

Industry Knowledge: Familiarity with the cutting tool or metalworking industries is a plus, along with a solid understanding of industry trends and customer needs.

Job Responsibility:

• Performing market/desk research to understand market requirements/needs for new product development
• Identifying the needs of the company and integrating Product market research to determine the needs and goals of new products.
• Analyzing existing products to identify areas for improvement and better serve customers' needs.
• Conduct desk research to provide data and insight on industry trends, competitors' moves, and end-user industries’ requirements
• Assess end-user requirements and propose new product ideas to suit their evolving needs
• Deliver presentations to promote our product range and Support customers by providing product knowledge and resolving product issues.
• Conduct sales analyses and generate insight, and provide regular product reporting to support decision making.

Requirements:

• Data analysis skill expert in Microsoft Excel, to organize, analyse, and present complex databases
• Effective communication and presentation skills, both written and verbal, in English. Proficiency in other languages is advantageous.
• Team player, able to build strong working relationships across all levels of the organization
• Innovative, critical thinking skills with the ability to generate and develop new ideas

Education & Experience:

• A recognized qualification in Mechanical, Manufacturing, Automotive, Mechatronic, Chemical, Actuarial science, any Engineering field, or time served apprenticeship.
• At least 2 years of experience in a related field will be an advantage.
• Fresh graduates can be considered.
• Occasional travel within the Asia-Pacific region is required (when necessary).

Role Summary

The Sales Support Executive plays a crucial role in supporting the Sales Operation Assistance Manager in overseeing sales operations while assisting the Sales Team (including AMs or RSMs) in managing customer requests, ensuring smooth order processing, and executing sales strategies. This role involves coordinating sales activities, monitoring promotions, preparing reports, and handling pricing or claim-related tasks to enhance sales efficiency and customer satisfaction. The ideal candidate is detail-oriented, proactive, and skilled in communication and analysis, with the ability to work cross-functionally to drive efficiency.

Key Responsibilities

1. Customer Support & Operation

• Assist the Sales Operation Assistance Manager in ensuring efficient sales operations and process improvements.
• Work closely with AMs and RSMs to coordinate and provide operational support for customer sales activities, including enquiries, delivery, claims, and other related requests.
• Coordinate with internal teams (e.g., Sales Admin, Quality, Marketing, and Logistics) to ensure smooth order processing, deliveries, and after-sales service.

2. Pricing & Quotation Management

• Prepare price proposals and quotations based on customer requirements.
• Maintain pricing records and ensure alignment with sales strategy and approval guidelines.

3. Sales Strategy & Promotion Management

• Support the execution, tracking and monitoring of sales strategies and promotional campaigns, ensuring alignment with business objectives. 
• Gather and analyse sales data to identify trends, performance insights, and improvement areas. 
• Prepare reports on promotional impact and provide feedback to the sales team.
•  Coordinate across departments to ensure alignment with business objectives

4. Claims Management

• Collaborate with the Quality Assurance (QA) and Sales Administration teams to manage and resolve customer claims, ensuring smooth and efficient processing.
• Ensure that the claims management process meets both the company’s standards and the customer’s expectations.

 5. Reporting & Tools

• Prepare and maintain detailed sales activity reports, providing insights into account performance and opportunities for growth (Quarterly Business Review, Pipeline Review, etc.)
• Support ad-hoc reporting and sales analysis to assist management in decision-making.
• Ensure accurate documentation and sharing of internal and external reports with relevant teams

Key Competencies

• Customer-Focused Mindset - Ability to understand client needs, build strong relationships, and provide solutions that maximize customer value.
• Communication Skills -Strong verbal and written communication abilities in English, with proficiency in additional languages (e.g., Mandarin, Japanese, etc.) considered an advantage.
• Problem Solving - Skilled at resolving customer issues efficiently, involving relevant internal departments when needed, while maintaining customer satisfaction.
• Collaboration - Ability to work effectively in a team, coordinating with internal departments like QA, Sales Admin, Marketing, and Product Development to deliver exceptional service.
• Adaptability - Ability to manage diverse tasks and adjust to changing customer needs and market dynamics.
• Analytical Thinking - Competent in analyzing sales data and trends to inform strategies and improve customer outcomes.

Requirements

• Education - Bachelor’s degree in Engineering / Business / Marketing, or any related field.
• Experience -1-2 years of working experience in a sales role, preferably within a customer-focused environment.
• Prior experience in account management or sales support roles is an advantage.

Job Responsibilities:

1. Financial Accounting & Reporting

• Handle the full set of accounts, including general ledger maintenance and journal entries.
• Manage month-end and year-end closing processes to ensure timely and accurate financial reporting.
• Prepare monthly management accounts, financial statements, and variance analysis reports.
• Maintain the fixed asset register and ensure proper capitalization and depreciation.
• Assist in the preparation of budgets, forecasts, and cash flow projections.

2. Accounts Payable & Receivable

• Monitor and process accounts payable and receivable transactions, including vendor payments and customer invoicing.
• Ensure timely reconciliation of supplier and customer accounts.
• Review aging reports and follow up on outstanding receivables.

3. Cash Flow & Bank Reconciliation

• Perform daily and monthly bank reconciliations.
• Monitor and manage the company’s cash flow to ensure liquidity and financial stability.
• Handle petty cash and oversee cash disbursement processes.

4. Taxation & Statutory Compliance

• Prepare and submit statutory filings such as Sales and Service Tax (SST), Withholding Tax (WHT), and other regulatory requirements.
• Coordinate the preparation and submission of tax computations, tax estimations, and tax returns.
• Ensure compliance with all accounting standards and local statutory regulations.

5. Audit & Internal Controls

• Liaise with external and internal auditors to support audit processes.
• Assist in the implementation and maintenance of internal controls and accounting procedures.
• Provide audit schedules, supporting documents, and follow up on audit queries.

6. Inventory & Cost Analysis

• Perform inventory reconciliations and coordinate with operations on stock counts and variances.
• Support costing analysis, including gross margin tracking and stock valuation.
• Analyze financial data related to sales, purchases, and operational efficiency.

7. Other Duties

• Collaborate with various departments to ensure smooth financial operations.
• Maintain organized accounting records and ensure documentation is complete and up to date.
• Support ad-hoc tasks and financial reporting as assigned by management.

Requirements:

• Bachelor's Degree in Accounting, Finance, or a related field.
• Professional certification or partial qualification in ACCA, CIMA, CPA, or equivalent is preferred.
• 2 to 4 years of relevant experience in accounting or finance; external audit experience is a plus.
• Proficient in accounting systems and Microsoft Excel.
• Strong knowledge of Malaysian financial reporting standards, tax regulations, and statutory requirements.
• High attention to detail, strong analytical thinking, and excellent organizational skills.
• Ability to work independently and within a team to meet tight deadlines.
• Good communication and interpersonal skills.

Job Responsibility:

• Operate and set up CNC machines for precision manufacturing.
• Read and interpret mechanical drawings and specifications.
• Prepare and load raw materials/parts into machines.
• Monitor machining processes and make necessary adjustments for accuracy.
• Inspect finished products using precision measuring tools to ensure quality.
• Perform routine maintenance and ensure machines are in good working condition.

Requirements:

• Possess at least SPM or Certificate/Diploma in Engineering.
• With 1-2 years of working experience as a CNC Operator/Machinist.
• Preferably with grinding knowledge.
• Ability to read mechanical drawings and use measurement tools.
• With basic knowledge of CNC programming, CAD/CAM, and machine setup is an added advantage.
• Good attention to detail, mechanical aptitude, and good at mathematics.
• Good communication skills and a results-driven mindset.
• Fresh graduates are encouraged to apply – training will be provided.

Summary:

We are offering an opportunity to all fresh graduates and undergrads to intern with us. Talents will be exposed to hands-on experience by working alongside with a dynamic and supportive team. 

Department : 

• R&D, QA, Machineries (CNC)
• Marketing
• Sales 
• Human Resources
• Accounting
• IT 
• Data Analytics

Job Description: 

• Assisting the assigned team with day-to-day tasks and project related activities 
• Participating in team meetings and provide input and feedback on ongoing projects
• To take the lead in small mini projects 
• To perform ad hoc tasks assigned by superior from time to time. 

Requirement(s): 

• Currently pursuing Diploma or Degree in relevant field 
• Proficient in computer skills: MS Office (Word, Excel, Power Point). Knowledge in Power Bi will have an added advantage
• Detail-oriented with good time-management skills and enjoys working in a team environment 
• With a can-do attitude and willingness to embrace challenges and open to receiving constructive feedback 

Duration:

Preferably if candidate is able to intern for a minimum 3 - 6 months. If your university requirement is only 2 months we are open to explore with you as well.

Job Responsibility

• Schedule equipment validity checks and perform calibration when necessary to ensure it remains within acceptable tolerances and limits according to predefined specifications.
• Refine the existing checking process and method by aiming to reduce overall checking time.
• Creatively design and propose an innovative checking method to combine or reduce the checking steps while acquiring an accurate result based on the product checking requirements.
• Handle user requests and project demands on equipment to fulfill the checking requirements based on the company's product.
• Reduce waste and design a method to store important gauges, accessories, and other small checking equipment.
• Develop proper use methods for every equipment to prolong its lifespan.
• Create and maintain a new purchase receiving flow and perform equipment acceptance tests.
• Prepare a preventive maintenance checklist and follow the schedule to conduct necessary work.
• Create a working instruction and assign tasks to the technician.
• Validate the technician’s work and detect future possible abnormalities.
• Recording and maintaining equipment performance data, equipment SOPS, analyzing breakdown causes and recovery efficiency, and creating manpower utilization reports to compare planned and unplanned maintenance activities for improved operations.
• Overseeing equipment inventory, including maintaining backup parts and spares to ensure uninterrupted operations during downtime.

Requirements:

• Possesses at least a Bachelor’s degree in Metrology, Measurement Science, Manufacturing, Mechanical Engineering, or a related field.
• Knowledge of measurement standards and the international system of units (SI).
• Proficiency in calibration techniques and equipment.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Knowledge of Quality Control and Assurance procedures.
• Excellent communication skills.
• Fresh graduates with relevant technical training or internships may be considered.

Job Responsibility:

• Ensure that the checking method from production members or the engineer is performed correctly
• Provide training to production members and engineers
• Assist the supervisor in collecting and analyzing data
• Taking care of the equipment conditions and spare parts transactions.
• Assists engineers in formulating test, calibration, repair, and evaluation plans and procedures to maintain the precision accuracy of measuring, recording, and indicating instruments and equipment.
• Ensure all measurement activities are carried out in a clean, organized, and safe environment.
• Attend training related to metrology practices and share knowledge with team members when applicable.
• Collaborate with production, engineering, and quality teams to identify and troubleshoot measurement-related issues.
• Any additional duties as assigned by management.ponsibilities

Qualification:

• Possess at least a Diploma in Mechanical Engineering, Manufacturing Technology, or related field.
• Preferably with 1–3 years of relevant working experience.
• Strong attention to detail and accuracy.
• Good problem-solving and analytical skills.
• Able to work independently and in a team.
• Good communication and interpersonal skills.

Job Responsibilities:

• Manage Product Lifecycles: Oversee the performance of your assigned product line (drills, end mills, or inserts), collaborating with the Sales team to monitor sales, address product obsolescence, and continuously improve the offerings.
• Market Intelligence: Lead strategic planning for your product line by gathering market insights through research and customer engagement and working closely with the local sales team. Use these insights to identify new trends and opportunities for product improvement or development.
• New Product Development: Take charge of developing new products for your assigned line, from concept to launch. Coordinate with cross-functional teams to ensure products meet market needs and business objectives.
• Cross-Department Collaboration: Work closely with R&D, Sales, Marketing, and Operations to ensure alignment and smooth execution of product goals and strategies.
• Project Leadership: Lead the commercialization of new products by analyzing market needs, defining product features, and setting timelines. Collaborate with development and IT teams to bring products to market on schedule.

Requirements:

• Proficient in data analysis (Excel is a must) and comfortable with Word and PowerPoint.
• Strong communication skills, both written and verbal.
• Collaborative mindset with the ability to work across departments and with external stakeholders.
• Creative and business-savvy, focused on driving results and product success.

Preferred Experience:

• Experience in sales, marketing, or production within the cutting tool, metalworking, or precision engineering industries is highly beneficial.
• A customer-centric mindset with the ability to leverage insights from customer feedback to drive product development.
• A solid understanding of manufacturing processes to ensure product designs are aligned with production capabilities and cost constraints.
• Language: English proficiency is required; additional languages are a plus.

Education & Experience:

Experience: At least 3-5 years in product management, ideally within the metalworking, precision engineering, or related industries. Experience with cutting tools (drills, end mills, or inserts) is a significant advantage.

Education: A degree in Mechanical, Manufacturing, Automotive, Mechatronics, Material Science, or a similar engineering field is preferred.

Industry Knowledge: Familiarity with the cutting tool or metalworking industries is a plus, along with a solid understanding of industry trends and customer needs.

Role Summary

The Sales Support Executive plays a crucial role in supporting the Sales Operation Assistance Manager in overseeing sales operations while assisting the Sales Team (including AMs or RSMs) in managing customer requests, ensuring smooth order processing, and executing sales strategies. This role involves coordinating sales activities, monitoring promotions, preparing reports, and handling pricing or claim-related tasks to enhance sales efficiency and customer satisfaction. The ideal candidate is detail-oriented, proactive, and skilled in communication and analysis, with the ability to work cross-functionally to drive efficiency.

Key Responsibilities

1. Customer Support & Operation

• Assist the Sales Operation Assistance Manager in ensuring efficient sales operations and process improvements.
• Work closely with AMs and RSMs to coordinate and provide operational support for customer sales activities, including enquiries, delivery, claims, and other related requests.
• Coordinate with internal teams (e.g., Sales Admin, Quality, Marketing, and Logistics) to ensure smooth order processing, deliveries, and after-sales service.

2. Pricing & Quotation Management

• Prepare price proposals and quotations based on customer requirements.
• Maintain pricing records and ensure alignment with sales strategy and approval guidelines.

3. Sales Strategy & Promotion Management

• Support the execution, tracking and monitoring of sales strategies and promotional campaigns, ensuring alignment with business objectives. 
• Gather and analyse sales data to identify trends, performance insights, and improvement areas. 
• Prepare reports on promotional impact and provide feedback to the sales team.
•  Coordinate across departments to ensure alignment with business objectives

4. Claims Management

• Collaborate with the Quality Assurance (QA) and Sales Administration teams to manage and resolve customer claims, ensuring smooth and efficient processing.
• Ensure that the claims management process meets both the company’s standards and the customer’s expectations.

 5. Reporting & Tools

• Prepare and maintain detailed sales activity reports, providing insights into account performance and opportunities for growth (Quarterly Business Review, Pipeline Review, etc.)
• Support ad-hoc reporting and sales analysis to assist management in decision-making.
• Ensure accurate documentation and sharing of internal and external reports with relevant teams

Key Competencies

• Customer-Focused Mindset - Ability to understand client needs, build strong relationships, and provide solutions that maximize customer value.
• Communication Skills -Strong verbal and written communication abilities in English, with proficiency in additional languages (e.g., Mandarin, Japanese, etc.) considered an advantage.
• Problem Solving - Skilled at resolving customer issues efficiently, involving relevant internal departments when needed, while maintaining customer satisfaction.
• Collaboration - Ability to work effectively in a team, coordinating with internal departments like QA, Sales Admin, Marketing, and Product Development to deliver exceptional service.
• Adaptability - Ability to manage diverse tasks and adjust to changing customer needs and market dynamics.
• Analytical Thinking - Competent in analyzing sales data and trends to inform strategies and improve customer outcomes.

Requirements

• Education - Bachelor’s degree in Engineering / Business / Marketing, or any related field.
• Experience -1-2 years of working experience in a sales role, preferably within a customer-focused environment.
• Prior experience in account management or sales support roles is an advantage.